The Good
- Offers both insurance-covered brand-name drugs and compounded alternatives
- Integrates prescriptions, insurance coordination, and coaching
- Low introductory membership fees ($39-$49)
- Partners with large, established 503A/503B pharmacies like Hallandale and Red Rock
The Bad
- High volume of billing complaints and unauthorized charges
- Received FDA warning letter in 2025 regarding marketing claims
- Strict no-refund policy even if medication is not received
- Membership fee ($135) is separate from medication cost
- Customer support is frequently reported as unresponsive
Why We Chose Zealthy
Zealthy stands out in the crowded telehealth market for its hybrid approach to weight loss medication. Unlike some providers that strictly offer compounded drugs or others that only prescribe brand-name meds, Zealthy attempts to bridge the gap. For patients with excellent insurance, their coordination team works to secure coverage for Wegovy or Zepbound, potentially reducing costs to a standard copay. For the millions without such coverage, Zealthy provides a seamless fallback to compounded Semaglutide or Tirzepatide. This flexibility, combined with their partnership with reputable pharmacies like Hallandale and Red Rock, makes them a viable option for patients who want a single provider to manage their weight loss journey regardless of how their insurance status changes.
The Patient Experience
While the medical component of Zealthy appears robust—utilizing legitimate pharmacies and licensed providers—the administrative experience is a major friction point. The patient journey often begins with an attractive introductory offer, but many users report feeling trapped by the recurring $135 membership fee, which can be difficult to cancel. The "Patient Experience" is characterized by a stark divide: those who successfully receive their meds often praise the convenience and results, while those who encounter billing errors or shipping delays describe a "nightmare" of unresponsive customer service. Furthermore, the recent FDA warning letter regarding their marketing language suggests that patients should be wary of claims equating compounded drugs directly to FDA-approved generics. Prospective patients should approach Zealthy with a clear understanding of the fee structure and a readiness to proactively manage their subscription.
Verified Customer Reviews
"One star is one too many for Zealthy. The customer service is maddening, with little attention to detail... I signed up for a special one-month supply for $249.00. But the very next day, I was shocked to find that Zealthy charged my credit card $1755 for a 6 month supply."
"They use enexia pharmacy and they mix with b12... What Zealthy did after my payment went through is inform me the very next day their pharmacy closed and they don't know when I'd receive the meds."
"Zealthy has been a great service. They check on you weekly. You have more than one person checking on you... I've been using this company for months."
Pricing Breakdown
- Sign-up Fee$39 - $49 (Intro Offer)
- MedicationIncluded
- Hidden FeesConsultation fees ($99 if applicable), separate medication costs